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FREQUENTLY ASKED QUESTIONS

 

CATEGORIES
Age Requirements
Arrival Times
Reservations
Seating
Discount Passes
Parking
Gift Certificates/Merchandise
Comedians
Special Occasions
Drink Minimum
Dress Code
Accessibility
Auditions/Open Mic

 

QUESTIONS & ANSWERS
 

Age Requirements
Q: Do I have to be 21 to get into The Ice House?
A: No. Patrons 18 and older are welcome although you must be at least 21 to drink alcohol.

Arrival Times
Q: How early do I need to arrive before showtime?
A: Be prepared to arrive at least 45 minutes prior to showtime. This gives you time to check-in, receive your seating pass and be seated. Remember, many shows do sell-out and seating in on a first-come first-served basis.

Reservations
Q: Does a reservation guarantee me a seat?
A: No. All reservations are cancelled 30 minutes prior to showtime. Patrons without reservations will be allowed to join the admission line at that time. Seating is on a first-come first-served basis.

Q: Can I get into a show without a reservation?
A: Sometimes. Many of our shows sell-out in advance and others sell-out the night of the show. If you come without a reservation, you will be allowed to get in line 30 minutes prior to showtime. Seating is on a first-come first-served basis.

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Seating
Q: How can I be assured of “good” seats?
A:
Because our showroom is so intimate, we consider every seat a good seat.you are ALWAYS within seven rows of the stage. But to help you secure "good" seats you should Come early -- If you're interested in sitting close to the stage or want to make sure that you don't have to sit close to the stage, be sure to arrive at least 45 minutes prior to showtime.

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Discount Passes
Q: I have passes to come to The Ice House but the expiration date has passed. Can I still use the tickets?
A: Yes. Those passes can be used on Sundays for non-Special Event shows only.

Q: I have a pass to come to The Ice House and it says that a small service charge will apply. Why is that?
A: To cover our marketing costs -- If you’re one of the lucky ones to obtain a pass to The Ice House, then our marketing efforts are working! As in any business, advertising, direct mail and telemarketing are all effective and costly marketing tools. Without the service charge, we would be unable to continue to offer passes to The Ice House.

Q: My pass says that it is not valid for Saturday 9 p.m. shows or Special Events. Why can’t it be used for those shows?
A: We are happy to honor passes for all other shows. Because our Saturday 9 p.m. show is always a sell-out, we do not accept passes. Special Events are shows in high demand, usually based on the popularity of the comedian. Therefore, we are unable to accept passes.

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Parking
Q: Does The Ice House validate parking?
A: No. There is an independently operated five-story parking garage across the street from the club. Price generally ranges from $3-$5.

Gift Certificates/Merchandise
Q: Does The Ice House sell gift certificates?
A: Yes. Gift certificates are available in any denomination and can be used for admission, drinks and food. We also sell gift books which include one admission ticket, two drink tickets, an appetizer ticket and a voucher for a t-shirt. The value is $53 per book but they are sold at the amazing price of just $39.50 each. Gift certificates and gift books can be purchased at any show, by calling our reservation line at 626.577.1894 or at the club after noon on weekdays.

Q: Can I buy merchandise with The Ice House logo?
A: Yes. We sell several styles of t-shirts with the legendary Ice House logo. They can be purchased at any show, by calling our reservation line at 626.577.1894 or at the club after noon on weekdays. Also, logo glasses can be purchased with a variety of our specialty drinks during shows.


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Comedians
Q: If I don’t recognize a comedian’s name, how do I know if he/she is funny?
A: The Ice House is known for featuring only the best stand-up comedians in the country. All of our comedians are professionals, not amateurs, so you’re guaranteed quality entertainment. Remember, all comedians start out as unknowns…maybe you’ll be one of the first to discover a star of tomorrow!

Special Occasions
Q: I’m coming to The Ice House to celebrate a special occasion. Should I expect anything special?
A:
Absolutely! Birthdays, anniversaries and bachelor/bachelorette parties are often celebrated at The Ice House. BIRTHDAYS: Those patrons coming to the legendary comedy club within seven days of their birthday will be given TWO FREE ADMISSIONS plus they'll get to bring up to 25 more people for just $7 per person!!!  And if that wasn't enough, the birthday boy or girl will also receive a party favor, a free piece of cake and will have their name announced during the show. Everyone in the birthday party will also enjoy an amazing comedy show that only The Ice House can put together!  ANNIVERSARIES: Those patrons coming to the legendary comedy club will be given a free piece of cake and will have their name announced during the show.  BACHELOR/BACHELORETTE PARTIES: The Bachelor or Bachelorette will receive one free admission, a party favor, a free piece of cake and will have their name announced during the show. (Restrictions apply for all.  Check out the "Celebrations" page of our website for more details or call 626.577.1894.)

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Drink Minimum
Q: Why is there a two-drink minimum?
A: Without the drinks, we don’t make any money! The two-drink minimum allows us to continue to provide you with the best comedy club experience in L.A.

Q: If I have drinks before I enter the showroom, does that count toward the two-drink minimum?
A: No. The two-drink minimum is enforced in the showroom. Drinks purchased with dinner or from the bar prior to showtime do not apply toward the showroom drink minimum.

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Dress Code
Q: Does The Ice House have a dress code?
A: Yes. Casual attire is welcome in the club but we do ask that patrons refrain from wearing shorts, tank tops or flip-flops.

Accessibility
Q: Is there wheelchair access to the club and in the showroom?
A: Yes. When making your reservation, please let the representative know of any special needs you may have.

Auditions/Open Mic
Q: I’m a comedian and want to perform at The Ice House. How do I go about it?
A:
The Ice House hosts open auditions in the main showroom on the first Saturday of every month. Auditions begin at 3 p.m. Those who perform well during auditions are sometimes invited to perform as part of the "All-Star Variety Night" in The Annex Showroom.

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The Ice House Comedy Club © 2007
24 Mentor Avenue · Pasadena, CA 91106
626.577.1894
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